These terms explain the rules that apply when you use our website or book moving, storage, shipping or related services with Accurate Moving Services.
Last updated: 5th November 2026These terms are an agreement between you and Accurate Moving Services ("we", "us", "our"). They apply to our website at accuratemovingservices.com and to the moving, packing, storage, shipping and related services we provide.
Additional terms may apply to specific services, quotations or promotions. Where those terms conflict with these terms, the specific terms will apply to that service.
We provide residential and office moving, packing, loading and unloading, truck hire, storage, cleaning, goods-in-transit insurance and sea or air freight services. The exact services included in your booking are those confirmed in your quotation or booking confirmation.
We may use employees, subcontractors or trusted partners to carry out part of the work. We remain responsible for the services we agree to provide.
Estimates generated on our website are based on the information you provide, including the property type, inventory, access conditions and distance. They are provided in good faith but are not a final fixed price unless we expressly confirm otherwise in writing.
The final price may change if the information provided is incomplete or inaccurate, if the inventory or access conditions change, or if additional services are requested. We will tell you about any material change before the work begins where reasonably possible.
A booking is confirmed when we accept your request and provide a booking reference or written confirmation. We may require a deposit or full payment before the move, depending on the service.
You agree to:
You are responsible for ensuring safe and reasonable access at both addresses, including parking for our vehicle, usable stairs, lifts and doorways. If access is restricted, or if a parking or access permit is required, you must arrange it or tell us in advance.
Additional charges may apply where access conditions differ materially from the information provided, or where waiting time is caused by circumstances outside our control.
You may cancel or reschedule a booking by contacting us as soon as possible. Charges may apply where a crew or vehicle has already been dispatched or where we have incurred costs because of the cancellation.
We may cancel or reschedule a booking where necessary due to weather, safety, vehicle breakdown, access restrictions or other circumstances beyond our reasonable control. We will work with you to arrange an alternative date or a fair resolution.
We take care with every move, but if you believe an item has been lost or damaged, please tell us as soon as possible and, where practical, note it on the delivery paperwork. Claims should be sent to info@accuratemovingservices.com within a reasonable time so that we can investigate.
Our liability is limited as described in these terms and any applicable law. We are not responsible for items that were not declared, prohibited items, or loss or damage caused by circumstances outside our reasonable control.
We do not transport:
We may refuse or stop transporting an item if we reasonably believe it is prohibited, unsafe or unlawfully packed.
Goods-in-transit insurance is optional and subject to the terms of the insurance provider. Unless you take out insurance, our liability is limited to the extent required by applicable law.
Storage services are subject to the storage period, access arrangements and charges confirmed in your quotation. You are responsible for collecting your goods by the agreed date. We may charge for extended storage and take reasonable steps to recover unpaid storage costs where permitted by law.
You may use our website for lawful purposes only. You must not attempt to gain unauthorised access, interfere with the website's operation, submit false information or use the website in a way that harms us or others.
Online estimates and tracking information are provided for convenience. While we aim to keep them accurate and available, we do not guarantee uninterrupted access or that every estimate will be free from error.
To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential losses, including loss of profit, business or opportunity, arising from the use of our website or services.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or death or personal injury caused by our negligence.
We may update these terms from time to time to reflect changes in our services, business practices or legal requirements. The updated version will be published on this page with a revised date.
The terms that apply to a booking are the terms in effect when the booking is confirmed, unless we agree otherwise in writing.
These terms are governed by the laws of the Republic of Ghana. Any dispute will be subject to the jurisdiction of the courts of Ghana, unless applicable law requires otherwise.
Questions about these terms? Contact us at info@accuratemovingservices.com or call 055-824-4319.
Our team is available to answer questions about these terms, your quotation or an existing booking.